Exploring novice users' training needs in searching information on the World Wide Web.

Abstract : Searching for information on the WWW involves locating a website and locating information on that site. A recent study implied that novice users' training needs exclusively relate to locating websites. The present case study tried to reveal the knowledge and skills that constitute these training needs. Fourteen pre-university students, classified as novice (n = 7) or experienced WWW-user (n = 7) performed three web search tasks. Their actions and verbalisations were recorded. Between-group comparisons showed minimal performance differences. However, qualitative analyses of novice users' search performance suggest that their ability to locate websites could be enhanced by instructing monitoring skills and advanced system knowledge.
Document type :
Journal articles
Complete list of metadatas

Cited literature [16 references]  Display  Hide  Download

https://telearn.archives-ouvertes.fr/hal-00190684
Contributor : Jerome Zeiliger <>
Submitted on : Friday, November 23, 2007 - 8:55:46 AM
Last modification on : Wednesday, September 18, 2019 - 1:29:15 AM
Long-term archiving on : Monday, April 12, 2010 - 4:41:05 AM

File

Lazonder-Ard-2000.pdf
Files produced by the author(s)

Identifiers

Collections

Citation

Ard Lazonder. Exploring novice users' training needs in searching information on the World Wide Web.. Journal of Computer Assisted Learning, Wiley, 2000, 16 (4), pp.326- 335. ⟨10.1046/j.1365-2729.2000.00145.x⟩. ⟨hal-00190684⟩

Share

Metrics

Record views

285

Files downloads

363